SILKIN MANAGEMENT GROUP: CONFIDENTIALITY AND NON-DISCLOSURE

by Silkin Management Group on May 13, 2011

Sample Policy

The confidentiality of patient and practice information is extremely important and, as all health care providers know, there are specific laws regarding this. Therefore Silkin Management Group consultants advise their clients to include a policy on this subject as part of their general office policies.

Clients new to Silkin Management Group are provided with the Silkin Management Group Office Policy and Job Description manual which provides over 400 pages of sample office policies and job descriptions for a health care office. One of the sample policies we provide, which you can see below, covers the subject of confidentiality and non-disclosure.

CONFIDENTIALITY AND NON-DISCLOSURE

(Sample Policy)

We make available to each employee various pieces of information about our patients including patient history, contact information, payment records, etc. This information is highly confidential and is provided to the employee only for use in connection with their work in this office.  We require the following points to be adhered to:

  1. To preserve practice information and patient/client information as highly confidential and not to be revealed or discussed outside the office or within hearing distance of any patient/client or unauthorized person.
  2. To not disclose or allow to be disclosed any of this information to any unauthorized person or entity.
  3. It is strictly prohibited to copy in any fashion any office or patient information without the permission of the management of the office.
  4. To keep any office or patient information confidential even after leaving employment.
  5. To not give out any information about any staff member, including address, phone numbers, etc. without the permission of that staff member.

Any employee who violates any of the points in this policy will be subject to discipline up to and including termination and, in extreme cases, legal action.

Silkin Management Group clients are advised that any policy which concerns federal and state laws should be reviewed by a competent employment attorney. This is one such policy. Whether you are a Silkin Management Group client or not, this is a very important practice to follow when implementing office policies.

If you would like more information about Silkin Management Group’s Office Policy and Job Description Manual, visit our website at www.silkinmanagementgroup.com or give us a call at 800-695-0257.

Gary Crawshaw

Consultant for Silkin Management Group

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